Terms of Use
These terms govern your use of bright-portmantage.com and the services described on it. By using the website, creating an account or submitting the registration form, you accept them. Read this page together with the Privacy Policy and the risk disclosure; they are part of the same agreement.
Use of the website and services
This website is an informational and marketing platform operated for Bright Portmantage. It presents tools, guides and offers connected to automated, AI-assisted trading. Trading transactions themselves are executed with the licensed counterparty entity identified to you during onboarding, under the terms you accept there. Using this site does not by itself create a brokerage relationship, and nothing on it is an offer to anyone to whom such an offer may not lawfully be made.
Limitations
Access to the platform's live features requires registration, identity verification and, where applicable, a funded account. We may set and change minimum deposit amounts, strategy availability and feature limits per account tier, with current values always published on the Fees & pricing page. Availability of specific instruments, payment methods or features may differ by province and may change as regulation or operations require.
Marketing materials and information emails
By registering you consent to receive service messages: verification updates, security alerts and transaction notices, which cannot be opted out of while your account is open. You may also be offered market commentary, product news and educational content; every such email carries a working unsubscribe link, and opting out never affects service messages. You can withdraw marketing consent at any time, and we honour it promptly.
Intellectual property
The Bright Portmantage name, logo, website design, texts, graphics, illustrations, data and software are protected by intellectual property law and remain our property or that of our licensors. You may view, download and print pages for your own personal, non-commercial use. Reproducing, redistributing or commercially exploiting any part of the site without written permission is not permitted, and the trademarks of third parties mentioned on the site, where any appear, belong to their owners.
Confidentiality
Your account information, transactions and communications with us are confidential and are handled under the Privacy Policy. Similarly, materials we share with you that are marked confidential, strategy parameters, internal documentation and account manager guidance among them, are for your use alone. Each of us protects the other's confidential information with at least the care we apply to our own.
Links
The site may link to third-party pages for convenience: payment providers, data sources or educational resources. We do not control those sites, do not endorse everything on them, and are not responsible for their content, availability or practices. External links open in the same browser only when we have reviewed the destination; verify the address bar before entering credentials anywhere.
Prohibited use
You may not use the site or the platform: to break any applicable law; to send unsolicited bulk messages or spam through our channels; to attempt to breach, probe or overload our infrastructure, including scraping beyond documented access, vulnerability scanning without written authorization or interference with other clients' use; to infringe intellectual property rights, ours or anyone else's; or to misrepresent your identity or the origin of funds. Violations can lead to immediate suspension, account closure and, where required, reports to the authorities.
Support
Support is available at [email protected], Monday to Friday, 9:00–17:30 ET (excluding public holidays), with account managers available 24/7 for active clients with an assigned account manager. Support can help with account questions, platform features, payments, documents and complaints; it will never ask for your password or one-time codes. The Contact us page lists everything support can and cannot do for you.
Disclaimer of warranties
The website and its content are provided "as is" and "as available". While we work to keep information accurate and current, we do not warrant that the site will be uninterrupted, error-free, or free of harmful components, nor that market data, projections or educational content are complete or fit for any particular trading purpose. Information on this site is not investment advice, and nothing in it guarantees any investment result.
Limitation of liability
To the maximum extent permitted by applicable law, Bright Portmantage is not liable for indirect, incidental, special or consequential damages, including lost profits or trading losses arising from market movements, third-party failures, communication outages or decisions made on the basis of site content. Our aggregate liability for claims connected to the site is limited to the aggregate fees you paid to the platform in the three months before the event. Nothing in these terms excludes liability that cannot be excluded under Canadian law, including your statutory consumer rights.
Indemnification
You agree to indemnify and hold harmless Bright Portmantage, its affiliates and personnel against claims, losses and reasonable legal costs arising from your breach of these terms, your violation of law or third-party rights, or your misuse of the site or platform. This obligation survives the closure of your account.
Other provisions
These terms and their updates take effect from the moment an updated version is published on this page, and continuing to use the site after publication constitutes acceptance. If any clause is held unenforceable, the remainder stays in force. Canadian law applies to these terms, and the courts and dispute-resolution bodies identified in our complaints procedure, including OBSI escalation for eligible Canadian clients, govern disputes. We may assign these terms with a business transfer; otherwise, your rights under them are personal to you. Questions about any clause: [email protected].